Frequently Asked Questions
Everything you need to know about shopping with drcurvy.
How long does shipping take?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products safe and quality-tested?
Yes, at drcurvy, we prioritize excellence. All our products undergo rigorous quality control and testing to ensure they meet industry standards before reaching your door.
Can I modify or cancel my order?
Orders can be modified or canceled within 12 hours of placement. After this window, the order may have already entered the fulfillment process.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on your location.