Returns & Exchanges
At drcurvy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Our streamlined process ensures that if a product doesn't meet your expectations, you can easily exchange it or receive a full refund.
Initiate Your Request
Log into your account or visit our returns portal using your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing